Frequently Asked Questions
Everything you need to know about planning your best life.
What shipping options are available for domestic orders?
We offer standard shipping via USPS and FedEx, typically arriving within 5-7 business days. Expedited 2-day shipping is also available at checkout for those who need to start their organization journey sooner.
Do you offer international shipping?
Yes, Carpe Diem Planners ships worldwide. International delivery times vary by location, generally ranging from 10 to 21 business days depending on customs processing.
What is your return policy for planners and accessories?
We accept returns on unused, unopened products in their original packaging within 30 days of purchase. Please note that personalized or digital items are final sale.
What type of paper quality can I expect in your planners?
Our planners feature premium 120gsm bleed-resistant paper, perfect for fountain pens, markers, and heavy ink usage without ghosting on the reverse side.
Can I cancel or modify my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You may cancel or modify your order within 1 hour of placement by contacting our customer support team via live chat or email.
Are the planner covers made of genuine leather?
We offer a variety of high-quality options, including premium vegan leather and durable laminated cardstock, ensuring our products are both stylish and ethically sourced.