Returns & Exchanges
At Carpe Diem Planners, we want you to love your organizational tools; if you are not completely satisfied, you can return or exchange your unused items within 30 days of delivery. Please ensure all products are in their original packaging to qualify for a full refund to your original payment method.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Prepare Your Package
Carefully pack your planners and accessories in their original protective wrap to prevent damage during transit.
Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.
Drop Off and Track
Deliver your package to any authorized carrier location and keep your tracking receipt until your refund is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing